Delivery & Shipping Policy

At Sal's Place, we want your order to arrive safely and with as little fuss as possible.

We work with a carefully selected range of suppliers and manufacturers, meaning delivery arrangements can vary depending on the products ordered. Whether you're purchasing a small garden accessory or a complete outdoor kitchen, we'll do our best to keep you informed throughout the delivery process.

1. Delivery Timeframes

Estimated delivery times are provided on individual product pages wherever possible.

Delivery times may vary depending on:

• Supplier stock availability.

• Product size, weight and type.

• Courier and specialist transport availability.

• Seasonal demand.

• Pre-order, bespoke or made-to-order requirements.

Some products may arrive within 1–2 working days, while larger or specialist items may take longer.

Delivery estimates are provided in good faith and are not guaranteed unless a specific delivery date has been expressly agreed.

Unless a different delivery period has been agreed with you, goods will be delivered without undue delay and within 30 days of the contract being made, in accordance with applicable consumer law.

If delivery is delayed, we will work with you to resolve the situation in accordance with your statutory rights.

2. Pre-Orders, Made-to-Order Products & Stock Availability

Certain product