FAQ
1. What types of pizza ovens do you sell?
Answer:
We offer a variety of pizza ovens to suit different needs, including wood-fired, gas-powered, and electric pizza ovens. Whether you're looking for a portable, home-use oven or a larger, commercial-grade option, we have something for every budget and style.
2. How do I choose the right pizza oven for my needs?
Answer:
When choosing a pizza oven, consider the following:
- Size: How much space do you have and how many pizzas do you want to cook at once?
- Fuel Type: Do you prefer the traditional flavour of wood fire, the convenience of gas, or the precision of electric heating?
- Usage: Are you cooking for a small household, large gatherings, or for a commercial setting?
Feel free to reach out to our customer service team for personalized recommendations!
3. What is the best pizza oven for beginners?
Answer:
For beginners, we recommend starting with a gas or electric pizza oven. These options are easier to control and don't require as much maintenance as wood-fired ovens. Our [specific model] is particularly user-friendly and comes with clear instructions to help you get started quickly.
4. How long does it take to cook a pizza in a pizza oven?
Answer:
Cooking times vary depending on the type of oven and the thickness of your pizza. On average:
- Wood-fired ovens: 90 seconds to 3 minutes
- Gas pizza ovens: 5-7 minutes
- Electric pizza ovens: 8-10 minutes
Keep an eye on your pizza and rotate it as needed for an even cook!
5. Do your pizza ovens come with a warranty?
Answer:
Yes, all of our pizza ovens come with a manufacturer’s warranty. Warranty lengths vary by brand and model, but most ovens are covered for 1-5 years. Please check the product details for specific warranty information.
6. Do you offer free shipping?
Answer:
We offer free standard shipping on all orders over £500.
7. Can I use my pizza oven indoors?
Answer:
Most of our pizza ovens are designed for outdoor use only due to ventilation and heat requirements. If you’re looking for an indoor pizza oven, check out our electric models, as they are often designed for both indoor and outdoor use. Always read the manufacturer’s guidelines for safety recommendations.
8. Can I use a pizza oven for other types of cooking?
Answer:
Yes! While pizza ovens are designed for pizza, they can also be used to cook other foods such as bread, roasted vegetables, meats, and even desserts. Wood-fired ovens, in particular, are great for baking and slow-cooking.
9. How do I maintain my pizza oven?
Answer:
Maintenance depends on the type of oven you have:
- Wood-fired ovens: Regular cleaning of the ash and soot build up is necessary. Additionally, you should occasionally check the chimney for any blockages.
- Gas and electric ovens: Clean the cooking surface after each use and ensure the gas line or electrical components are in good working order.
Refer to the user manual for specific maintenance instructions.
10. Are there accessories available for pizza ovens?
Answer:
Yes, there are a variety of accessories to enhance your pizza oven experience, including pizza peels, stones, covers, brushes, thermometers, and custom stands.
11. Do you offer any discounts or promotions?
Answer:
We frequently offer sales, discounts, and seasonal promotions. To stay up to date on our latest offers, subscribe to our newsletter or follow us on social media.
12. Can I return a pizza oven if I don't like it?
Answer:
Yes, we have a 14 day return policy for most products, provided the item is unused and in its original packaging. Please check our Return & Refund Policy for more details on the process. Custom or opened items may not be eligible for return.
13. How do I place an order?
Answer:
Placing an order is simple! Just browse our website, select the pizza oven or accessories you wish to purchase, add them to your cart, and proceed to checkout. You can pay using credit/debit cards, PayPal, or other secure payment methods.
14. Do you ship internationally?
Answer:
No unfortunately we do not offer international shipping at this present time.
15. How long will it take to receive my order?
Answer:
Orders typically ship within 1-2 business days. Delivery times vary depending on your location, but domestic orders usually arrive within 5-7 business days. For international orders, delivery may take longer.